Return, Refund & Cancellation Policy – Uniform Manufacture

At Uniform Manufacture, we are committed to delivering premium, custom-made sportswear crafted with precision and care. Each product is manufactured using advanced printing and embroidery techniques to ensure superior quality and customer satisfaction.

Please review our policy carefully before submitting any request.

1. Eligibility for Returns & Refunds

Returns and refunds are only applicable under the following conditions:

• The item has a verified manufacturing defect, incorrect product, or an error caused by us.

• The request is submitted:

  • Within 15 days for reporting issues.

  • Within 30 days for return/refund eligibility.

• The item is returned in its original condition:

  • Unused

  • Unwashed

  • With all tags intact

• Proof of the issue is provided: Clear photographs and/or a detailed description.

Note: Custom-made or personalized items are only eligible if a confirmed manufacturing defect or production error is found.

2. Non-Refundable & Non-Returnable Items

We do not accept returns or issue refunds for:

• Custom-designed or personalized products without defects.

• Items damaged due to:

  • Customer mishandling

  • Improper washing

  • Misuse

• Products purchased during sale or clearance events.

• Items altered, processed, or prepared for resale.

• Requests made after 30 days from delivery.

3. Accuracy Guarantee

If your order is incorrect (wrong product, print, or embroidery not matching the approved design):

• We will offer:

  • A replacement, or

  • A full or partial refund (based on your preference).

• If reproduction is not feasible, a refund will be issued.

4. Exchanges for Defective Items

• Exchanges can be requested within 30 days of delivery.

• Subject to stock availability.

• If unavailable: A replacement alternative or refund will be offered.

5. Order Cancellations

• Orders can be cancelled within 12 hours of placement (free of charge).

• A full refund will be issued if production has not started.

• Once production begins:

  • Cancellation may not be possible.

  • However, we will try to accommodate reasonable requests.

6. Return & Refund Process

• Step 1: Submit a Request

  • Email us at info@uniformmanufacture.com with:

    • Order number

    • Description of the issue

    • Proof (photos/videos)

• Step 2: Approval

  • Our team will review your request.

  • If approved, return instructions will be provided.

• Step 3: Return the Product

  • Securely package and send the item to the provided address.

  • Return shipping costs are the responsibility of the customer.

7. Inspection & Resolution

• All returned items are inspected upon arrival.

• Based on inspection, we will: Repair, replace, or refund the item.

8. Refund Timeline

• Refunds are processed within 10 business days after approval and inspection.

• The amount will be credited to the original payment method.

9. Late or Missing Refunds

If you haven’t received your refund:

• Check with your bank or payment provider (processing times may vary).

• If the issue persists, contact us at info@uniformmanufacture.com.

10. Important Notes

• Returns are not accepted after 30 days from delivery.

• All products are independently produced by Uniform Manufacture and are not affiliated with any professional brands or leagues.

• Uniform Manufacture reserves the right to update this policy at any time.

11. Contact Information

For returns, refunds, exchanges, or cancellations, please contact us:

• Company Name: Uniform Manufacture

• Website: uniformmanufacture.com

• Email: info@uniformmanufacture.com

• Support Hours: Monday – Saturday (Response within 24 hours)